Quick Notes: What is a Dark Kitchen?


Quick Notes: What is a Dark Kitchen?


Another step in the disruption of the traditional restaurant industry, dark kitchens are growing in popularity. Here is a listing of some points and relevant articles. This is not meant to be analysis.



What is a Dark Kitchen? 



Dark Kitchens contain purpose-built kitchens fit for delivery with each kitchen allocated to a different restaurant brand.
No seating areas for guests. Essentially a kitchen for servicing food deliveries.
Operator such as Deliveroo takes a larger cut of restaurant takings when they use dark kitchens, customers are charged a delivery fee.
Usually sited in non-prime areas, but close to the customers they are serving
Equipment provided by operators like Deliveroo, but the menus and staff are provided by individual restaurants that want to launch or increase their delivery capacity.
Food ordered via apps online and delivered by couriers

Points to note:
Delivering from restaurants require customers to live within a short distance, or food quality suffers. Dark kitchens get around this problem by moving the kitchen to where the customer is.
Food order data, and hence customer preferences can be shared with restaurants
Allows restaurants to test new recipes or even entire concepts at relatively low risk/cost.
Use of big data to decide what restaurants will do best in new locations, adapt to customer preferences. identify sources of high demand/low supply


Restaurants depend on Dark Kitchens operator for data on customer preferences. Dark kitchen operators own the relationship


Labour is "Amazonified", low wages, high stress, long hours, repetitive tasks. Could eventually be made by robots.


Low cost food leads to depressed wages for workers


Reference



Inside Deliveroo's dark kitchens, the food delivery fight's new front


Will Online Food Delivery Get “Amazoned”?

Are dark kitchens the satanic mills of our era?


How Deliveroo's 'dark kitchens' are catering from car parks

‘Dark kitchens’ spell trouble for the restaurant trade

Travis Kalanick’s new venture buys UK ‘dark kitchens’ business

Robots and delivery services take over a kitchen-free future, reports says

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